Stellar is a leading global provider of call centre and business process outsourcing solutions.
We help our clients reduce costs, improve quality and exceed their customers' expectations every day.
Stellar operates 16 outsourcing centres around the world that collectively employ more than 5,000 staff and manage over 300 million customer interactions and 100 million transaction processes every year.
Professional outsourcing solutions
Stellar provides professional onshore and offshore outsourcing solutions that allow you to focus on your core business and strengthen your competitive advantage.
Our world class call centre outsourcing solutions help you to reduce your operational costs, build your customer base and improve the overall customer experience:
- Customer care
- Sales
- Tactical campaigns
- Help desk and technical support
- Billing and payments
- Information services
- Product recalls
- Call centre technology solutions
Our innovative business process outsourcing solutions allow you to outsource your manually intensive back office processes, or access our hosted automation solutions for your in-house operations, to reduce processing costs, increase efficiency and improve quality:
- Accounts payable processing
- Accounts receivable processing
- Consignment note processing
- Application and form processing
- Scanning, data capture and validation
- Process automation technology solutions
Industry Experience
Our demonstrated global experience across the following industries means that we understand your business, your customers, your processes and the issues affecting your industry - from competitive pressure for customer acquisition to economic drivers to reduce costs.
- Telecommunications
- Utilities
- Travel and Transport
- Finance and Insurance
- Government
- Manufacturing
- Retail
- Wholesale
Read our case studies to find out more about Stellar's outsourcing solutions and demonstrated industry experience.
