Sue has over 20 years of experience across banking, telecommunications and outsourcing; with a passion to drive change and deliver the right outcomes to meet business needs.
She has held responsibility for product development and process improvements. She has set up and managed diverse services and customer facing contact centres — both in Australia and offshore. She brings her strong operational background to Stellar's consulting practice, Evolve; blending her real-life experience with her savvy strategic thinking.
When she's not transforming the customer experience for our clients, Sue can be found relaxing in the Mornington Peninsula, where one day she plans to live full-time. Her stories of dolphins in the bay and koalas in the garden seem like enough incentive for us.