Contact Centre

Stellar’s UK and Europe contact & call centre outsourcing services provide a cost-effective solution for communicating with clients and meeting their needs

Effective call centre solutions for UK businesses

For over a decade Stellar has provided businesses across a diverse range of market sectors (particularly the Financial Services sector) with industry leading contact centre outsourcing solutions. From outbound telemarketing to general call centre services, we understand how to give our customers what they want. Our core expertise is the provision of complete end to end customer servicing which incorporates Acquisition, Customer Service and Retention as well as back office services. Some of the UK’s most high profile brands have trusted us with their customers and have been delighted by our contact centre outsourcing services.

Working closely with a wide range of businesses in the UK and right across Europe including Edinburgh, Glasgow, London and more, Stellar operates in a perfect niche that combines the flexibility and personal attention of a small contact centre enterprise with the technology and experience of a major market player. The knowledge and expertise gained through data analytics and customer insight ensures that we deliver effective solutions that meet the needs of our clients in the UK and across Europe. Our case studies demonstrate our success in handling short term contact centre outsourcing campaigns and our ability to establish strategic partnerships that last many years. 

Contact centre outsourcing services that meet your clients’ needs

The advanced Business Intelligence reporting technology which underpins all of our services was pioneered in the UK. Communication is at the heart of your business. You want the very best for your customers and your brand promises that you will always put them first. So how do you ensure that your contact centre partner shares your passion for customer service and understands your customers as you do?

We recognise that no two clients – or campaigns – are alike, and thus require individually tailored contact centre services. Our solutions are developed specifically for you by our experienced contact centre specialists to reflect your requirements, your brand values and your customer objectives.

We are the customer experience experts. We deliver.

Innovation & Technology

Innovation & Technology

“We can't solve problems by using the same kind of thinking we used when we created them.” (Albert Einstein, 1879 - 1955)

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Business Intelligence

Business Intelligence

Our unique and comprehensive BPO Business Intelligence solution - iQ - can help you grow your business by gaining a better understanding of your clients

Read more about Business Intelligence

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