Off-shoring is a proven strategy in helping companies reduce their operating costs whilst maintaining high quality levels of service for their customers. In recognition of this, Stellar took initiative and established a presence in the Philippines by opening our first contact centre in Manila in 2007.
Now, just a few years later, our operations employ over 1800 staff and service 4 geographical locations. The excellent English and multilingual language skills of our team, combined with a strong customer service and quality culture, has ensured continual growth. Our team in Manila has also accrued invaluable experience across a number of industries including utility companies, airlines, specialised services, telecommunications, entertainment and many others and covers customer-focused solutions such as directory assistance, relay services, collections, inbound sales, customer care and back office processing.
Stellar’s Offshore Solutions are a compelling proposition for companies in the UK looking for cost-effective contact centre services where quality isn’t compromised.
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