Outbound TelemarketingEnjoy consistent levels of sales performance in your business with Stellar’s UK outbound telemarketing service. Find out more online.
Let our UK telesales team help with sales, cross sell & upsell, winback & retention
Sales capability sits at the heart of Stellar’s core expertise in the UK, whether on an Outbound or Inbound calling basis. Our significant telesales experience encompasses acquisition and customer service, as well as winback and retention.
As the chosen provider of outbound telemarketing and telesales solutions for leading UK and global brands, Stellar has a demonstrable track record in achieving consistent levels of sales performance across a diverse range of products and services. Our experience spans across multiple industry sectors such as Financial Services, Media & Entertainment and Utilities as well as several other sectors.
Telemarketing services that focus on Quality and Compliance
With a key strength in the Financial Services sector, Stellar actively sought and attained Financial Conduct Authority (formerly Financial Services Authority) accreditation in 2005, and is one of the first UK outsourcers to have done so. Our continuous focus on Quality and Compliance goes hand in hand with our sales capability; we operate within all relevant regulatory guidelines and ensure that we not only enhance, but also protect our clients’ brand.
Having supported one of the largest UK payment businesses providing credit cards for consumers, and the UK's largest issuer of premium credit cards among our many clients, Stellar’s outbound telemarketing services also supports our clients through customer winback and retention programs. Our performance frequently exceeds that achieved by our client's in-house operations, re-confirming the value of the service that we provide.
In order to re-affirm our commitment and pragmatic approach to Quality and Compliance in support of the sales or customer retention, Stellar also attained accreditation with the following industry recognised bodies:
- Member of CCA & Accredited with CCA Standard 5
- Member of DMA (Direct Marketing Association)
- BSI Accredited - ISO 9001:2008
- BSI Accredited - ISO / IEC 27001:2005
- Registered with ICO (Information Commissioners Office)
- FCA (Financial Conduct Authority) Accredited for general insurance products
- PCI DSS
- Ofcom Compliant
- Registered with TPS (Telephone Preference Service)
When you need an expert telesales team to take you to the next level in the UK and throughout Europe, contact Stellar today.
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