Global Leadership Team
John Hollingsworth (Chief Executive Officer, Global)
John Hollingsworth joined Stellar in November 1998 as head of Business Development bringing over 10 years of operations experience gained primarily in the telecommunications and utilities sectors. His knowledge and experience comes from the management of a number of large commercial operations across a range of diverse industries.
Prior to his appointment as Global CEO of Stellar in July 2010, John held the position of Chief Executive Officer of Stellar Asia Pacific. He has served as a Director of Stellar Asia Pacific since 2005 and is focussed on helping Stellar identify innovative services and solutions to meet the ever changing needs of our clients and their customers.
Melissa Hamilton (Chief Executive Officer, Asia Pacific)
Melissa Hamilton joined Stellar in 1999 bringing significant contact centre expertise gained from experience in senior management positions within the telecommunications industry. During her time at Stellar, Melissa has managed a range of operational and strategic functions including: large scale client integrations, commercial contract negotiation, client management, IT&T, workforce management and business planning.
Prior to her appointment as CEO of Stellar Asia Pacific in July 2010, Melissa held the position of Chief Operating Officer of Stellar Asia Pacific and was key contributor to the development, design and operation of the Stellar business, delivering services to clients both domestically and offshore.
Passionate about people and our customers, Melissa is a champion of our Open Book Management culture.
Michael Lumsden, (Chief Executive Officer – Europe)
Michael has over 25 years of experience in senior roles in sales, product management and client management. He has a successful track record in business development and client management in complex long term relationships across banking, telecommunications and FMCG. His leadership in various strategic initiatives and programmes include mergers, acquisitions and divestments. Michael has been appointed Chief Executive Officer (Europe) for Stellar effective January 2012. The new Stellar organisation in Europe will build on the success of Stellar in the UK where we have been servicing industry leading clients from the banking, insurance, telecommunications and utilities sectors for more than ten years. The creation of a European arm signals an expanded geographic mandate for Stellar and recognises the growing market demand for pan European services.