Stellar Shortlisted for CCMA 2013 Awards

Stellar, a leading global contact centre and business process customer management specialist, with UK contact centres based in Irvine, Ayrshire & Paisley, Renfrewshire, today announced that two of their management team have been shortlisted for the customer contact industry’s CCMA 2013 Awards.

The CCMA Awards, now in their eighteenth year, aim to endorse best practice, reward innovation and promote excellence within the contact and call centre industry. These prestigious awards recognise outstanding performance by managers and supervisors of contact centres, helpdesks and customer service organisations throughout the UK.

Stellar’s Alan Jaszewski, Head of Operations (UK) and Dunc Smith, Business Intelligence Administrator (UK) have been shortlisted in the categories of Professional of the Year: Manager, and Support Manager of the Year respectively.

Michael Lumsden, Stellar’s CEO for Europe commented:

“We have a great team of people at all levels within Stellar so it is very pleasing to receive this recognition from the CCMA. Both Alan and Dunc have made outstanding contributions to our business over a long period of time helping Stellar achieve high levels of performance for our clients”.

The CCMA Gala Dinner and Awards ceremony will take place at the Palace hotel in Manchester on the 18th April 2013.


About Stellar

As a global expert in Managing Customer Relationships, Stellar provides quality customer interactions for leading global brands. Stellar is privately owned and manages over 300 million customer interactions on behalf of its clients each year. Its offerings span front office services such as Customer Service and Sales Support, Directory Assistance and Back Office Processing and Solutions. For more information, visit

For further information please contact:

Brian McKee
Marketing Manager, UK
Tel: +44 (0) 1294 225 337
Fax: +44 (0) 1294 225 301

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