Rapid Response Services & Tactical Campaigns
Whether you need a short term contact centre solutions or an ongoing campaign, Stellar has the expertise to deliver outstanding results. Through our experience across a number of industries, we recognise that incidents arise that call for a rapid response or tactical campaign. That’s why our customer-focused specialists are trained to deliver short-term, high volume call centre solutions when required.
Additionally, we excel when providing ongoing campaigns for leading brands that wish to grow their customer base or simply keep their customers informed.
We offer a range of contact centre solutions for your organisation’s campaign. These include:
- Call centre support when natural disasters at your premises prevent you from answering your calls.
- Solutions and support when there’s increase customer demand in the wake of natural disasters.
- Product recalls.
- Event management during a share float or new service initiative.
- Additional assistance to support your customers during times of internal systems upgrades and retraining.
- Outbound sales and cross sell/up sell campaigns.
- Customer retention.
- Data cleansing.
- General telemarketing and information services.