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About Stellar
Evolving customer experience through integrated human & digital solutions
We are a leading CX organization, operating across Asia Pacific, USA and South Africa. Going beyond traditional BPO, Stellar designs and deploys solutions anchored around the delivery of exceptional customer experiences through its outsourcing, consulting and digital businesses. For over 20 years, Stellar has designed solutions that respond to the changing needs and expectations voiced by customers and employees alike. Today, organizations turn to us for help in converting their customer needs into actions. Understanding our partners’ strategic drivers and business goals enables us to hone the right solution, augmenting humans with technology to bring out the best in both. With expertize across multiple industries and key business functions, we deliver outstanding experiences, driving innovation to improve the way business is done.
16 Global Sites
USA
Australia
Philippines
South Africa
90%
Employee Satisfaction
4,500+
Employees
20+
Years In Business
Leader insights blog
Stellar Trends & Insights Report: May 2019
Join us to discover the latest trends across Australian industry and customer experience. In this issue: A more dynamic drive-thru experience, The proliferation of predictive personalisation & Roadmap sets the groundwork for AI research priorities.
South by – So What? Episode 2: Technology (aka how to justify playing with VR as “work”)
There were a lot of streams of learning at SXSW. A lot.
South by – So What? Episode 1: Creativity (or, the blog with lots of questions)
I was lucky enough to attend the SXSW 2019 Conference in Austin, Texas. The exposure to different thinking, new technology, challenging ethical, political and business environments, and a crazy span of inspirational people was nothing short of stimulating.
What drives great customer experience
Navigating consumer needs. Customer experience, generational differences and channel usage. Read the new report now!
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