In this blog, Bec looks at what's changed in phone sales over the years and what's stayed the same - calling on some old 80s favourites to help.
Read this blogThe conversation with your customer is changing. Are you prepared?
Let Stellar lead you on a journey to better connect you with your customers. Transform your customer experience, improve efficiencies and thrive with the voice behind some of your most loved brands.
Who we are
We are experts on the end-to-end customer care journey. Nineteen years ago we had a single client outsource their call centre to us; today we work with a diverse client base that spans a broad range of industries and countries.
We tailor unique solutions for each of our clients based on what their business goals are: ranging from building multi-channel operations, creating future-proof strategies or driving their digital transformation.
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| 8,895,133 INBOUND ONSHORE CALLS 2017 | 132,300 TOTAL CHATS MAR 2018 | 4,000 NUMBER OF EMPLOYEES | 19 YEARS IN BUSINESS |
Leader insights blog
- 11 April 2018
I Just Called To Say I Love You
- 10 April 2018
Optimising Your Workforce: The Four Strategies That Make A Difference
Robust workforce planning ensures you keep your customers satisfied — but it isn't easy to get it right. In this blog we discuss the four pillars that all organisations need to have in place.Read this blog
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