Access specialist expertise
The rate of change is ever-increasing, and the relevance of existing business models has never been more under threat.
Technology and customer demand for change and innovation is on the rise, with new disruptors popping up virtually overnight.
More than ever before, you need to focus on your core business, and trust your customer care with the experts.
Seven-time Frost & Sullivan 'Outsourcer of the Year'
We have been in business since 1998, starting with just one call center in Australia. As technology grew, so did we, and today we are experts on the end-to-end customer journey across multiple channels; with locations in Australia, the US, the Philippines, and Singapore.
The majority of our senior leadership team boast tenure of over a decade. We attract and retain the best; using their passion and experience to improve your business.
Frost & Sullivan have awarded us ‘Outsourcer of the Year’ for the last six years running. We’re proud to be endorsed by a widely-recognized leader in the information and growth consulting industry that has been in business for over 50 years.
Focus on what you're good at
There are things your business can do better than any other; areas that you excel in.
If your core business isn’t transforming the customer experience, then why are you pouring your time and resources into it?
You have the best knowledge and experience in the nuance of what you do. Focus on these core activities and trust your customer experience with an established partner.
Build efficiencies and reduce costs
We’ll bring our history and proven expertise to our relationship. We will continue to grow and develop with you, using cutting-edge technologies and bespoke research to help turn your customers into advocates.
For 20 years we’ve forged strong relationships with our clients, tackling new challenges together as partners. We know that to stay on top of our game we need to be constantly innovating, and we have led our clients to new technologies and solutions to keep them at the top of their game too.
Leverage Stellar’s expertise
Stellar’s speech analytics solution analyzes your voice calls and pulls out customer sentiment through the identification of key customer language triggers and indicators. Truly understand your customer and translate the insights into Net Promoter Score improvement with your clients.
Global locations for global intelligence
Stellar has offices all over the globe. You’ll have your pick of locations without the need to navigate the challenges and risks of setting up in-house. Enjoy lower operational costs while adding language capabilities and access to a global knowledge base.
Our ideas; your operation
Work with Stellar Evolve to see tangible business outcomes in your organization. We bring international Tier-1 consulting expertise with Fortune 1000 companies, and combine this with a hands-on service delivery experience. Evolve your business to the next level.
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