Archive for: Chatbot

Chatbot
Rebecka Donnelly

Best of the Bots 2017

Throughout 2017 chat bots have enjoyed increasing popularity on websites, in apps and in instant messaging services. Join Rebecka Donnelly, a self-confessed social media nerd, to find out her top five Messenger bots of 2017.

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Artificial Intelligence
Adam McPherson

Social media is a given — so what’s next?

When dealing with a company, each customer has their own preferences on how they like to be contacted or make contact. Customers have learned a simple truth: businesses will adapt to the needs of customers, not the other way around.

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